Manage Your Resources Effectively
- Track your technicians’ workflow And track how they are spending their time, whether they're traveling, on break, or working.
- Reduce paper work and manual data entry error.
Get a Better Sense of What is Really Happening in Your Entire Service and Achieve a Meaningful Difference Across Your Facilities Management Landscape.
We understand your field service's challenges.
If your answer is YES, So it is the time to rethink the way you do your business and start Improve your field service efficiency.
technicians will have full access to the information and real-time guidance they need and will be able to view their assignments from any platform or location by seamlessly integrating data and collaboration tools.
Automatically Detect and solve problems that were costing you a lot of money. Discover where you have issues before customers realize them using the power of IoT and predictive technology.
Through a Dedicated and customized dashboard you will be able to extract actionable reports and efficiency perform maintenance tasks by Taking data-driven maintenance decisions.
Enhance collaboration between customer service agents, dispatchers, field technicians.
Share your calendar with other internal users, invite them for tasks and meetings. See their availabilities and receive their confirmation for your appointment.
Define your service level agreement policies to ensure your standards of service governing parameters as initial response, deadlines, hours served and priority management.
Documents You will be able to access all documents, track versions and manage access restrictions within a truly paperless environment. You Can Consolidate all your documents under one view with smart-search functionalities.
You will have a full view of inventory, purchase, and return capabilities to manage truck stock, purchase order requests and fulfillment, and product returns.